Sr. Manager of UX and Web Accessibility - Duke University Office of Information Technology (OIT)(Durham, NC)

22 Oct 2025 12:27 PM | Laura Cunningham (Administrator)

User Interface Designer The Creative, User Experience, and Accessibility Practice (CrUX) at Duke is seeking a user interface (UI) designer to join our team in the Office of Information Technology (OIT).

CrUX aims to elevate end-user experience by integrating UX research, user-centered design, and accessibility into every project. This position reports to the Sr. Manager of the UX and Accessibility Practice.

The qualified candidate shows a demonstrated ability to conceive and design websites, products, applications, and visual layouts while being mindful of key Duke branding, accessibility, and usability standards.

Can work independently yet collaboratively - you don't design for a project team, but with them. Knows how to adapt design processes to different challenges and diverse deliverables.

Essential Job Duties:

• Produce strategic design resources for a variety of projects and needs across the university

• Lead design ideation and/or brainstorm sessions for clients to understand requirements, design constraints, and set the design direction for individual projects.

• Effectively communicate with team members and clients to evaluate and interpret stakeholder and user needs and translate those into deliverables.

• Develop and present any manner of supportive deliverable: user flows, sketches, wireframes, prototypes, mock-ups.

• Working with broader CrUX team and clients, create assets, design UI components, page layouts, and style guides for implementation by development partners.

• Develop time estimates for project deliverables. Scope project requirements and remain attentive to project/task budgets, timelines, and follow-through.

• Collaborate with UX designer/information architects, developers, accessibility administrator, product managers, and other stakeholders on complex strategic challenges intersecting with the CrUX practice.

• Create and deliver learning experiences (workshops or self-paced resources) on UI and visual best practices, design methodology, design software, creative partnership with UX, etc.

• Generate design items such as infographics, flyers, logos, zoom backgrounds, images, data visualizations, etc, as needed. Minimum Requirements

• Bachelor’s degree in a related discipline and/or 4 years of experience

• Experience creating unique, delightful, easy-to-use digital design solutions.

Experience working within parameters of an existing brand and style guide to come up with creative design solutions.

• Embraces a user-centered approach to design, invested in user behavior and outcomes.

Skills in ideation and creation around a real customer problem or desire resulting in effective solution(s) to stakeholder requests.

• Deep familiarity with modern design tools, specifically (but not exclusive to) Figma.

• Excellent visual fundamentals of color, typography, and component-based design.

• Familiarity with technical constraints and best practices for modern responsive web/mobile applications.

• Excellent adaptability & flexibility.

Can quickly turn insights into new iterations or pivot directions.

Preferred Qualifications:

• Solid understanding of, or experience executing, competitive analysis, user experience research and usability testing methods.

• Interest in exploring and incorporating AI-driven tools (e.g., advanced features in Figma) to support innovation, efficiency, and creativity in UI design.

• An understanding of Git, Jira, and similar digital project-tracking frameworks, and basic CSS, but not necessarily how to code.

• Eye for choosing photography (from Duke’s collections) to visualize concepts.

• Experience in Higher Education.

This position is: Hybrid. Work is performed both remotely and on-site at Duke University in Durham, NC.

Local candidates preferred.

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