Triangle User Experience Professionals Association (TriUXPA)

The Triangle UXPA was founded in 2005 and is the Triangle chapter of the User Experience Professionals Association. We are focused on building and supporting the local community of practitioners who focus on crafting great user experiences.

Upcoming events

    • 30 Jul 2015
    • 1:30 PM - 3:00 PM
    • SAS Training Room, Building F, Room 101, 200 SAS Campus Drive, Cary, NC 27513
    • 23
    Indi Young 

    The virtual seminar will begin promptly at 1:30 PM, preceded by 15 minutes for socializing and networking. Come early to meet your fellow Triangle UXPA members and talk shop!

    * You must be present at the host location to view this webinar.

    When navigating obstacles, we often turn to well-established solutions and get stuck churning in that problem space. We become cyclical and self-referential. Involving others and developing empathy can bring fresh input, perspective, and ideas.

    Empathy is a buzzword these days. But what does it really mean and how do you apply it to your work? In this seminar with Indi Young, author of the Rosenfeld Media book Practical Empathy, you’ll learn the different types of empathy, how to develop it, and some tips for persuading the people around you to pay more attention to this powerful tool.

    Discover the most usable kind of empathy for your work

    • Investigate the different kinds of empathy

    • Dig into the most repeatable, reliable kind of empathy

        Recognize the difference between applying and developing empathy

        • Apply empathy with real data rather than an imagined understanding
        • Unpack the harm in making assumptions and trusting stereotypes

        Learn tips for deep listening sessions

        • Listen in a different way than you would in a traditional user interview
        • Get tips to develop a rapport that opens people up, stop proving your worth, and learn why you shouldn’t take notes

        Weigh solution-focused versus person-focused research

        • Discover why we get stuck in solution land
        • Break free from the Big Data Rut: giant quantities tell you what, not why

          Attend this seminar if you want to learn:

          • How empathy can actually be used in your work and the most reliable, repeatable kind
          • Differences between developing empathy using listening sessions and traditional user research through user interviews
          • How to set up a practice to develop empathy
          • Tips to help those around you understand how investing in developing empathy can improve your work

          We got excited just chatting with Indi about this seminar. Your 90 minutes with her will show you how a focus on empathy helps us make better decisions. You’ll leave knowing why empathy is a key ingredient to your success.

          Why Indi?

          Indi Young has been pioneering ways to understand customers and employees in order to support them better for more than 20 years. Most organizations have developed awareness and expertise at gathering big data—the numbers that track what and how people have done things—but they don’t necessarily understand the why. Indi helps clients tune in by using the messy, divergent reasoning and motivations that drive people’s decisions. She’s an expert at gathering the thoughts that lie deeper than simple preferences, opinions, and desires. She can solidify patterns and sort through wavelengths to focus on particular channels and support people in more powerful ways.

          She is the author of two amazing books from Rosenfeld Media, Mental Models, and Practical Empathy.

          Indi was a founder of Adaptive Path in 2001, which has provided leadership for the experience and strategy design field. Indi has worked with clients in many industries, including higher education, and has seamlessly embedded with teams at multi-national organizations as well as with tiny start-ups. Indi’s style of engagement and tremendous knowledge always delights.

          She blogs at and you can follow her on Twitter @indiyoung.


          SAS Training Room 
          Building F, Room 101
          200 SAS Campus Drive 
          Cary, NC 27513 
          See map: Google Maps

          • 06 Aug 2015
          • 6:30 PM - 8:30 PM
          • Citrix, 120 S. West St., Raleigh, NC
          • 8

          Both Toshiba Global Commerce Solutions (TGCS) and Lenovo are starting to get into "Audio Design" - a new emerging area of design for the two local computing companies.  Generally speaking, so much design focus in computing products to date has been on the visual, and that's hard enough to do well, but there is a new trend to give the aural sense more consideration, which if done well can truly complement and satisfy the overall UX.

          Mark Molander and Brian Gross from TGCS, and Max Molander from Lenovo, will give a presentation on the emergence of audio design, which will include audio examples. For TGCS, Mark and Brian will talk about transforming existing 8-bit audio beeps and boops circa the 1980's with newly crafted modern tones meant to be more positive, encouraging, forgiving and usable too. The audio UX work spans products as well as research. The day of the piercing retail score scanners, which are essentially equivalent in tone to a baby's cry for attention, could be numbered.  We'll discuss our user research, design iterations, user testing, and give some recommendations. Lenovo's audio UX intern, Max Molander, will similarly discuss his audio design work and challenges improving the experience of Lenovo's ThinkPad line.

          Max Molander and Brian Gross are both rising seniors at the University of Miami in their fairly unique and high acclaimed Music Engineering program, and also play in a band together called "Mint Trip". Mark Molander has been in the usability/UX field since 1988, worked for IBM for 25 years, filed over 100 patents, and last presented to TriUXPA in 2013 on "IBM Mobile User Experience". He currently is the Director of the TriUXPA Book Clubs.

          We'll be providing food from Jimmy John's.

          • 20 Jan 2016
          • 8:30 AM - 12:15 PM
          • TBD, Downtown Raleigh, NC
          Abby CovertPlease Subscribe to be notified when registration opens.

          Abby Covert

          An independent information architect based in NYC Author, How to Make Sense of Any Mess (2014)

          No matter what your job or mission in life: if you are working with other people you are dealing with information architecture. Information Architecture is the way that we arrange the parts of something to make it understandable. Whether it is determining the labels for your products and services or creating navigational systems to help users move through a complex ecosystem of marketing channels, everybody architects information.

          The concepts one has to understand to practice information architecture thoughtfully are not hard to learn or based on expensive tools. In fact they are tools and concepts we at the Information Architecture Institute think everybody should know. This half day workshop is meant to introduce the concepts of IA and give you confidence in practicing IA yourself.

          • 8:30am-9:00am
            Networking and breakfast (pastries, fresh fruit, coffee, orange juice)
          • 9:00am-10:30am
          • 10:30am-10:45am
          • 10:45am-11:45am
            Workshop activity
          • 11:45am-12:15pm


          TBD, Downtown Raleigh, NC

        Past events

        23 Jul 2015 Lightning Talk: UX Process
        16 Jul 2015 Raleigh Book Group - July
        14 Jul 2015 Durham Book Group - July
        04 Jun 2015 [Beverage User Interface] June BUI
        04 Jun 2015 [UIE Webinar] Working With Atomic Design with Brad Frost
        28 May 2015 How Designers Fail
        21 May 2015 Raleigh Book Group - May
        14 May 2015 [UIE Webinar] Explore the Possibilities of Ultra-Contextual Design with Abi Jones
        01 May 2015 Story Mapping Product Experience
        16 Apr 2015 Transitioning to a UX Career Panel Discussion
        02 Apr 2015 [UIE Webinar] Improve UX With Animation with Rachel Nabors
        26 Mar 2015 Raleigh Book Group - March
        26 Mar 2015 Jeff Gothelf - Lean for Enterprise Teams
        25 Mar 2015 [UIE Webinar] Designing Interaction between Devices with Josh Clark
        19 Mar 2015 [Beverage User Interface] March BUI: Mentorship
        16 Mar 2015 Delightful User Experiences with Intent
        12 Mar 2015 [UIE Webinar] Better Accessibility through Your User Research
        29 Jan 2015 [Beverage User Interface] 2015 BUI Kickoff
        29 Jan 2015 [UIE Webinar] Cohesive Design Systems for Enterprise with Nathan Curtis
        11 Dec 2014 [UIE Webinar] Designing Content for Product Experiences with Jonathon Colman
        05 Dec 2014 [Workshop] Interface Writing with Nicole Fenton
        02 Dec 2014 The 5th Annual Merry Mingle Holiday Party
        13 Nov 2014 World Usability Day 2014 - Prototyping User Experience: Engagement is Never Static
        16 Oct 2014 [UIE Webinar] Mapping Success with Objectives and Key Results with Christina Wodtke
        24 Sep 2014 [UIE Webinar] Making UX Work with Agile Scrum Teams with Aviva Rosentstein
        18 Sep 2014 [Free Event] Mobile Usability Testing: Easier Than You Think
        16 Sep 2014 [Workshop] UX skills only get you so far: Get out there to advance your career!
        28 Aug 2014 [UIE Webinar] Defining a UX Strategy with Jim Kalbach
        26 Aug 2014 [Beverage User Interface] BUI with STC Carolina
        15 Jul 2014 [UIE Webinar] Lean Roadmapping: Where Product Management and UX Meet with Bruce McCarthy
        05 Jun 2014 [UIE Webinar] Responsive Workflows: Because There's No Such Thing as a Perfect Process with Ben Callahan
        02 Jun 2014 [Beverage User Interface] Networking and Social Event
        13 May 2014 [UIE Webinar] Lean UX: Forming & Testing Hypotheses with Josh Seiden
        01 May 2014 [Free Event] Never Trust A Skinny Chef with Amanda Stockwell and Heather Young
        29 Apr 2014 [UX Book Club] Raleigh Book Discussion of "Just Enough Research"
        28 Apr 2014 [UX Book Club] Durham Book Discussion of "Just Enough Research"
        17 Apr 2014 nexUX: The Triangle's Emerging Center for What's Next in User Experience (Free Event)
        17 Apr 2014 [UIE Webinar] Designing Infographics and Data Visualizations with Noah Iliinsky
        02 Apr 2014 [Beverage User Interface] Networking and Social Event
        13 Mar 2014 [UIE Webinar] Designing Touch-Friendly Interfaces with Josh Clark
        26 Feb 2014 [Workshop] Using Personas and Storytelling Effectively with Whitney Quesenbery
        25 Feb 2014 [UX Book Club] Raleigh Book Discussion of "A Web for Everyone: Designing Accessible User Experiences"
        24 Feb 2014 [UX Book Club] Durham Book Discussion of "A Web for Everyone: Designing Accessible User Experiences"
        11 Feb 2014 [UIE Webinar] Designing Across Devices with Progressive Enhancement with Aaron Gustafson
        04 Feb 2014 UI is Communication (Free Event)
        12 Dec 2013 [UIE Webinar] Design Workflow with Stephen Hay
        11 Dec 2013 [UX Book Club] Durham Book Discussion of "The User Experience Team of One"
        09 Dec 2013 [UX Book Club] Raleigh Book Discussion of "The User Experience Team of One"
        03 Dec 2013 Merry Mingle 2013
        14 Nov 2013 World Usability Day 2013, Healthcare: Collaborating for Better Systems
        30 Oct 2013 [UX Book Club] Durham Book Discussion of "Microinteractions: Designing with Details"
        29 Oct 2013 [Workshop] Introduction to Responsive Design with Jonathan Smiley of Zurb
        21 Oct 2013 [UX Book Club] Raleigh Book Discussion of "Microinteractions: Designing with Details"
        08 Oct 2013 Augmented Reality Discussion with Mona Singh
        29 Aug 2013 [UX Book Club] Raleigh Book Discussion of "Designing with the Mind in Mind"
        11 Jul 2013 [UIE Webinar] Research and Design for the UX Team of One
        26 Jun 2013 [Workshop] Information Architecture: Creation and Evaluation with Cory Lebson
        25 Jun 2013 UX Social with Cory Lebson
        25 Jun 2013 Solving Design Problems with Collaborative Methods
        20 Jun 2013 [UIE Webinar] Design Studio with Adam Connor
        12 Jun 2013 [UX Book Club] Durham Book Discussion of "Lean UX"
        10 Jun 2013 [UX Book Club] Raleigh Book Discussion of "Lean UX"
        21 May 2013 UX in the Agile Enterprise: A Panel Discussion
        14 May 2013 [UIE Webinar] Designing for Micro-moments
        23 Apr 2013 [UIE Webinar] Storyboarding: Communicating Your Ideas with Comics & Drawings
        04 Apr 2013 Panel: Is School Preparing Me for a UX Career? (Free Event)
        20 Mar 2013 [UX Book Club] Durham Book Discussion of "Understanding Comics"
        18 Mar 2013 [UX Book Club] Raleigh Book Discussion of "Understanding Comics"
        07 Mar 2013 [UIE Webinar] Voice and Tone: Creating Content for Humans with Kate Kiefer Lee
        19 Feb 2013 [UIE Webinar] Organizing Mobile Web Experiences with Luke Wroblewski
        13 Feb 2013 IBM Mobile User Experience
        17 Jan 2013 [UIE Webinar] Sketching for Understanding with Nathan Curtis
        29 Nov 2012 [UIE Webinar] Solutions for a World of Countless Devices with Peter-Paul Koch
        26 Nov 2012 [Invited Speaker] Beyond Mobile: Where No Geek Has Gone Before with Josh Clark
        15 Nov 2012 [Workshop] Lean UX: Getting Out of the Deliverables Business with Jeff Gothelf
        08 Nov 2012 World Usability Day 2012: Usability of Financial Systems with Cliff Anderson (Ally Financial)
        25 Oct 2012 [UIE Webinar] Mapping the User Experience with Chris Risdon
        18 Oct 2012 [UX Book Club] Raleigh Book Discussion of "Designing for Emotion"
        17 Oct 2012 [Workshop] Silver Bullets for Getting Buy-in for UX Research with Tomer Sharon (Google)
        11 Oct 2012 [UX Book Club] Durham Book Discussion of "Designing for Emotion"
        13 Sep 2012 Designing an Optimal Tablet User Experience (Panel Discussion)
        04 Sep 2012 [UIE Webinar] Content Strategy for Mobile with Karen McGrane
        14 Aug 2012 [UIE Webinar] Start Full Screen: Organize, Communicate, & Annotate HTML Prototypes with Nathan Curtis
        26 Jul 2012 [Guest Lecturer] Affordances and their Importance to UX Practitioners (Co-Sponsored with Bloomberg)
        18 Jul 2012 [Workshop] UX Tune-Up with Carol Barnum
        10 Jul 2012 [UIE Webinar] Championing Contextual Research in Your Organization with Steve Portigal
        28 Jun 2012 [UX Book Club] Raleigh Book Discussion of "Mobile First"
        21 Jun 2012 [UX Book Club] Durham Book Discussion of "Mobile First"
        20 Jun 2012 [Community Event] UX Design and Research Process
        12 Jun 2012 [UIE Webinar] Discussing Design - The Art of Critique with Adam Connor
        17 May 2012 [UIE Webinar] The Design Choices You Make for Information: How to Create Great Data Visualizations with Brian Suda
        26 Apr 2012 [Community Event] UX Prototyping Tools
        10 Apr 2012 [UIE Webinar] Telling the Right Story with Data Visualizations with Noah Iliinsky
        10 Apr 2012 [UX Book Club] Kickoff & Pre-Webinar Social
        27 Mar 2012 [UIE Webinar] The Mobile Frontier With Rachel Hinman
        12 Jan 2012 [UIE Webinar] Buttons Are A Hack: The New Rules Of Designing For Touch
        07 Dec 2011 [UIE Webinar] Lean UX: Getting Out of the Deliverables Business
        17 Nov 2011 [UIE Webinar] Persuading Your Users through Visualization: The Quest for Emotional Engagement
        10 Nov 2011 World Usability Day 2011: Education: Designing for Social Change
        20 Oct 2011 [UIE Webinar] Gamestorming — Brainstorming Games for Team Creativity: Creating an Environment for Innovation with Dave Gray
        05 Oct 2011 [Workshop] Tapworthy Mobile Design and User Experience Workshop With Josh Clark
        04 Oct 2011 [Workshop] User eXperience 101
        27 Sep 2011 [Community Event] Building HTML5/CSS3 Applications
        07 Sep 2011 [Community Event] Myths and Misconceptions of Usability Testing
        01 Sep 2011 [UIE Webinar] Story Mapping for UX Practitioners: Tying Agile & UX Together
        11 Aug 2011 [UIE Webinar] 6 Lessons for Online Content Curation: Museum as Muse
        09 Aug 2011 [Community Event] Posting Our Hearts Out: Understanding Online Self-Discourse for Better Designs
        05 Jul 2011 [Community Event] Facebook Product Design
        30 Jun 2011 [UIE Webinar] CSS3 with Dan Rubin
        23 Jun 2011 [UIE Webinar] Plays Well With Others: Survival Skills for Design Teams with Dan Brown of EightShapes
        16 Jun 2011 [Community Event] Prosthetic Mobile Computing
        09 Jun 2011 [UIE Webinar] Ajax, A Deeper Dive with Derek Featherstone (CANCELED TODAY)
        03 Jun 2011 [Partner Event] Triangle Startup Weekend
        25 May 2011 [Community Event] Effective Data Visualization Panel
        19 May 2011 [UIE Webinar] Designing with Scenarios, Putting Personas to Work with Kim Goodwin
        28 Apr 2011 [UIE Webinar] Search as a Multichannel Experience with Pete Bell of Endeca
        26 Apr 2011 [Community Event] Designing Narrative-Centered Learning Environments
        21 Apr 2011 [UIE Webinar] From PDFs to HTML Prototypes with Nathan Curtis, EightShapes
        07 Apr 2011 [UIE Webinar] User Research Analysis Events with Steve Portigal
        17 Mar 2011 [UIE Webinar] Mobile Design: Designing Tapworthy Mobile Apps
        17 Mar 2011 [Workshop] MoreBetterLabs: Practical Usability Testing
        08 Mar 2011 [Guest Lecturer] "We Live Here: Why Information Architecture Matters" with Andrew Hinton
        24 Feb 2011 [UIE Webinar] Information Design with Noah Iliinsky
        17 Feb 2011 [UIE Webinar] The Secrets of Great UX Documentation with Dan Brown
        03 Feb 2011 [UIE Webinar] A Practical Approach to Better Project Kickoffs with Kevin Hoffman
        14 Dec 2010 [Social Event] UX-mas Party
        09 Dec 2010 [UIE Webinar] A Deeper Dive on the UX-Team-of-One Theory with Leah Buley
        18 Nov 2010 [UIE Webinar] Visual Design for Web Applications with David Rivers
        11 Nov 2010 World Usability Day 2010
        04 Nov 2010 [UIE Webinar] Seductive Interaction Design With Stephen Anderson
        01 Nov 2010 [Social Event] Beverage User Interface: Post-Workshop
        01 Nov 2010 [Workshop] Good Design Faster: An all-day workshop with Leah Buley
        14 Oct 2010 [UIE Webinar] AJAX Essentials with Derek Featherstone
        06 Oct 2010 [Community Event] A Strategic Approach to Metrics for User Experience Designers
        30 Sep 2010 [UIE Webinar] Writing Vibrant, Compelling Web Copy
        23 Sep 2010 [Community Event] A Day In The Life Of A UX Professional - Panel Discussion Co-Hosted By TRIUPA And UNC ASIS&T
        16 Sep 2010 [UIE Webinar] Organization Schemes with Donna Spencer
        26 Aug 2010 [UIE Webinar] Online Persuasion with Bryan & Jeffrey Eisenberg
        05 Aug 2010 [UIE Webinar] Storytelling For UX With Whitney Quesenbery
        20 Jul 2010 [Social Event] UX Trivia Night
        15 Jul 2010 [Community Event] Healthcare Part 2: A Human Factors Approach to Patient Queuing in a Children’s Clinic
        15 Jul 2010 [UIE Webinar] Remote Usability Testing with Nate Bolt
        08 Jul 2010 [Partner Event] Introduction to UX - UNC Webmasters Meeting with Abe Crystal
        23 Jun 2010 [UIE Webinar] Search Analytics, With Louis Rosenfeld
        17 Jun 2010 [Community Event] Real World Content Strategy
        15 Jun 2010 [Community Event] Ethnography: Because Customers Don’t Always DO What They SAY
        03 Jun 2010 [UIE Webinar] Content Strategy, With Kristina Halvorson
        21 May 2010 [Community Event] Designers Korner Durham #3
        12 Nov 2009 World Usability Day 2009
        09 Sep 2009 [Workshop] Modeling Concepts: New IA Techniques for a Web 2.0 World (Full-Day Workshop)
        27 Aug 2009 [Community Event] Death To The Spec: Building A Testable Prototype Using Axure

        Copyright © Triangle User Experience Professionals Association 2013-2015

        Powered by Wild Apricot Membership Software